Dataa Cloud Ginger

What it's for

Dataa Cloud Ginger is a 158 cm cloud-based service robot from Shanghai's Dataa Robotics. Instead of legs it has a wheeled mobile base, and its "brain" is the proprietary HARIX Cloud AI Robot Operating System, software that moves part of the intelligence into the cloud. Its sensor suite includes 2D/3D cameras, LiDAR, a microphone array, ultrasonic sensors, an IMU and force sensors; according to the manufacturer it has 34 degrees of freedom (DOF) and weighs 65 kg. Three main roles are listed: reception robot, facility security patrol and retail assistant. In hotels that means greeting guests and giving directions, in retail guiding a customer to a shelf and collecting questions, and in security walking a hall with cameras and LiDAR. One methodological caveat: part of the press links Dataa Robotics to a humanoid called "XR4", where the current lineup names only Cloud Ginger, Cloud Pepper and Cloudia. We therefore treat Ginger as a service robot, not a classic humanoid from humanoid robots. See also “How to Read a Robot Datasheet”: with no payload in the spec sheet, the data has to be read with care.

Who it's for

Makes sense for: venues that want to trial a customer-facing robot with a camera and microphone, such as receptions, shopping centers and sites that need simple patrols. The cloud architecture may appeal to companies that want to update the robot's "intelligence" remotely. Who it does not suit: anyone who needs a price, a warranty and local service. The manufacturer publishes no price, the model is not offered in Poland, and even the payload is missing, so you cannot plan a budget or an integration. A note for Polish venues: a robot with cameras and microphones that processes data in the cloud requires a GDPR analysis; start with “Data Security: Robots with Cameras and the GDPR”. For restaurants, a better choice will be the robots in the service robots section, which have Polish distributors and clear price lists.

Deployments

We do not know of any customer names or the number of installed robots. What does exist in this category? Reception and information robots such as PAL Robotics ARI or Pepper, and food-service robots from Pudu and Keenon, described in “Service Robots in Restaurants and Hotels”. If you want to see where such machines actually work in Poland, start with that overview.

PAL Robotics ARI is a service robot from the European company PAL Robotics, designed for interaction with people in public spaces; choose it when support from a European manufacturer matters. Pepper is the best-known humanoid reception robot, with a long market history; the platform is proven, though older than newer designs. Pudu BellaBot solves a different problem, carrying trays around a restaurant, but for a food-service venue it is usually the more sensible investment than a reception robot. temi V3 is a much cheaper personal and information robot, good for trying out an idea. What sets Ginger apart is the cloud-based HARIX system, but compared with its competitors it discloses far less. All four can be compared with Ginger on a single criterion: does the manufacturer publish a price, a datasheet and local service?

Dataa Robotics was founded in Shanghai in 2015 and develops cloud robotics, with the HARIX Cloud AI Robot Operating System at its core. We have no launch date for Cloud Ginger and no timeline of successive generations, so we do not reconstruct the model's history year by year. One ambiguity is worth recording, though: the trade press mentions the name "XR4" as a company humanoid, yet the official site lists only Cloud Ginger, Cloud Pepper and Cloudia. Our robot catalog also contains CloudMinds XR-1, described as Cloud Ginger.