Diligent Moxi 2.0

What it's for

Moxi 2.0 takes over small-scale hospital logistics not directly related to treatment. It is a wheeled mobile robot with an arm and a gripper from the American company Diligent Robotics: not a humanoid, but a specialized ward helper.

The manufacturer names four categories of cargo: supplies, lab samples, personal protective equipment and medication. A single task takes the robot 20 to 26 minutes on average, which captures its role well: not a race against the clock, but relief for staff who spend that time with patients. The arm lets it reach for objects, and an expressive “face” signals what the robot intends to do, which makes it easier for staff to accept it in the corridor.

This application belongs to the hospital setting, but the underlying logic, repeated deliveries in a building full of people, resembles work in a hotel or a laboratory; the manufacturer, however, confirms only healthcare. The second generation got a computer built on an NVIDIA Thor module, which the manufacturer describes as having ten times the computing power of Moxi 1.0; more power means faster recognition of surroundings and objects. You can read more about this family of compute modules in the entry for NVIDIA Jetson.

You would not buy it for a warehouse or a production line; narrow specialization is both its strength and its limit. The category “Service robots” shows how other machines cope in services, and the text on “Service Robots in Restaurants and Hotels” shows what a similar idea looks like outside the hospital.

Who it's for

Makes sense for: large hospitals and hospital networks with many repetitive internal transports who want to relieve nurses and support staff. Hospital management and innovation people analyzing whether autonomous logistics delivers a real effect: the Moxi fleet has passed one million completed deliveries, which is rare, documented proof of scale.

Less suited to: small clinics, practices and companies without many kilometers of corridors to serve. Nor anyone who wants to buy a single unit for a known amount: Diligent does not publish a unit price, and the business model is a Robots-as-a-Service fleet contract. Nor, in practice, Polish hospitals, because Moxi 2.0 is not available here and there are no documented local trials.

If you are interested in hospitals but in a different area, see the text “da Vinci Robots in Polish Hospitals”.

Deployments

Moxi 2.0 is not available in the country and does not appear as tested locally.

Worldwide, the deployment is, however, well documented by a number: the Moxi fleet has made over a million deliveries of supplies, samples and medication in hospitals. It is one of the more proven logistics platforms in healthcare. Other solutions dominate Polish facilities: we write about surgical robotics in the text “da Vinci Robots in Polish Hospitals”, and the category “Mobile robots (AMR)” shows which autonomous transport platforms operate in warehouses and halls.

There is no direct competitor with this set of features, an arm plus a wheeled hospital platform, in our coverage, so below are robots that solve related problems in other environments.

LG CLOi ServeBot is a delivery robot for restaurants and hotels; it transports but does not grasp. It works where carrying a tray between points is enough.

Keenon DinerBot T8 is a popular class of waiter robot; a simpler concept with no arm, good for fixed routes.

Bear Robotics Servi is another delivery robot from the service sector; it shows that in-building transport is a mature segment, but without manipulation.

Mirokaï is a service robot with an expressive, “alive” presence, interesting as an example of how big a role the way a robot communicates with people plays.

Avidbots Neo 2 is an autonomous cleaning machine; it starts from a different job, but illustrates how mobile platforms are entering public buildings.

Diligent Robotics was founded in 2017 as a women-led company and has focused on robots for hospitals from the start. Moxi is its product, and version 2.0 is the second generation. The biggest change against Moxi 1.0 is the computer: NVIDIA Thor, which the manufacturer describes as having 10 times the computing power.

The milestone from published sources is the Moxi fleet passing one million completed deliveries in healthcare facilities, reported by the trade outlet The Robot Report. We do not have exact launch dates or earlier versions, so we do not construct a longer timeline.